CCTV and DVR Data Recovery Services Pune, India

CCTV, DVR and NVR footage recovery in our Class 100 clean-room laboratory in Pune.
Deleted and overwritten footage, failed surveillance drives, DVRs that will not boot, and proprietary recorder filesystems that no ordinary tool can read. Free analysis, free doorstep pickup across India, and our No Data–No Charge guarantee.

  • Free Analysis Report in 25-30 Minutes

  • No Data-No Charge Guaranteed Policy

  • Free Doorstep Pickup & Delivery

  • Free Analysis – Within 25-30 Minutes

  • No Data-No Charge Guaranteed Policy

  • Typical Turnaround 24-48 Hours

  • Assured Data Safety & Confidentiality

  • Certified Class 100 Clean-Room

  • ISO 9001:2015 Certified Company

  • Free Doorstep Pickup & Delivery

  • Typical Turnaround 24-48 Hours

  • Free Doorstep Pickup & Delivery

  • Free Analysis – Within 25-30 Minutes

  • No Data-No Charge Guaranteed Policy

  • Class 100 Clean-Room Lab

  • Typical Turnaround 24-48 Hours

  • Assured Data Safety & Confidentiality

  • Certified Class 100 Clean-Room

  • ISO 9001:2015 Certified Company

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Free Door-Step Pickup

Tap a mark for scope and certificate detailsCertified Standards. Proven Trust.

ISO 9001:2015 quality management certification mark
ISO 9001:2015

Quality Management

ISO/IEC 27001:2022 information security certification mark
ISO 27001:2022

Information Security

SOC-2 system and organization controls certification mark
SOC-2

Controls Audited

ISO 14644-1:2015 cleanroom classification certification mark
ISO 14644-1:2015

Cleanroom Class

Certificate of Incorporation, Ministry of Corporate Affairs, Government of India
Incorporation

Government of India

Certified Class 100 Clean-Room

A controlled environment that has a low level of environmental pollutants.

Advanced Data Recovery Lab

Advanced world-class tools are those that are highly sophisticated and state-of-the-art.

Data Security & Confidentiality

Various encryption algorithms and techniques will be used in the recovery process.

CCTV and DVR failures we handle

Surveillance drives run continuously for years and write in formats no standard operating system understands. Both facts shape how the footage is recovered.

Failed surveillance hard disk

Drives written 24 hours a day for years. Clicking, seizing and bad-sector failures are opened and imaged in the clean room.

Proprietary DVR filesystems

Hikvision, Dahua and other recorders use their own formats. A disk that shows as empty or unformatted in Windows is usually intact to a tool that understands the layout.

DVR or NVR will not boot

A dead recorder, failed board or corrupted firmware. The footage lives on the disk, not the box, so a dead DVR is rarely dead footage.

Deleted or overwritten footage

Clips deleted, or the loop already recording over the period you need. Time-critical — every hour the system runs overwrites more.

Power failure during recording

Sudden power loss leaves the recording index inconsistent, so the recorder reports no footage for a period that is physically still on the disk.

Specific date and time ranges

Incidents needing one window of footage out of months. The disk is imaged in full, then the requested period is extracted and exported.

Before you send it in

A CCTV system overwrites itself. Every hour it stays powered on costs you footage.

Do this
  • Power the recorder down immediately
  • Note the exact date and time range you need
  • Note the DVR make and model
  • Send the hard disk, and the recorder if it failed
  • Tell us the number of channels and cameras
Do not do this
  • Do not leave the system recording
  • Do not let the DVR format or repair the disk
  • Do not initialise the disk in Windows
  • Do not run recovery software over the raw disk
  • Do not overwrite the disk with a new install
How it works

Eight steps from first call to secure erase

You approve the cost after the analysis, not before. If we recover nothing, you pay nothing.

01

Free consultation

Tell us what happened. An engineer names the likely fault and the safest next step, before anything is opened.

02

Free pick-up

We collect from your doorstep anywhere in India, or you ship it in. Your device is logged and tracked on arrival.

03

Free analysis

In just 25-30 minutes we deliver a full analysis report of your device, produced under our ISO 9001:2015 quality system.

04

You approve

A clear overview and fixed cost before work begins. No Data–No Charge: if we recover nothing, you pay nothing.

05

Data recovery

Usually 24 to 48 hours. Damaged drives are opened only in our Class 100 clean room, certified to ISO 14644-1:2015.

06

Data verification

Verify your files and folders yourself, remotely or in-lab, with no time limit — before any payment is taken.

07

Data delivery

Transferred to your device after payment, released on OTP-verified ownership, under ISO 27001:2022 and SOC-2 controls.

08

Secure erase

Permanently erased from our systems 7 days after delivery, per our data protection policy and ISO 27001:2022 requirements.

Data Recovery Services Across India

At DataCare Labs, we understand that every data loss situation is different. That’s why we offer a wide range of specialized data recovery services designed to meet the unique needs of individuals, businesses, and IT professionals around the world. Whether it’s a simple accidental deletion or a complex RAID failure, our expert team is equipped to handle it with precision and care.

Server Recovery

Tower and rack servers that will not boot, including controller failure and multi-disk degradation.

Learn more about server data recovery

RAID Recovery

RAID 0, 1, 5, 6 and 10 arrays: failed rebuilds, lost configuration, two or more dropped members.

Learn more about RAID data recovery

Hard Disk Recovery

Clicking, seizing and non-spinning drives; head, motor and firmware faults opened in the clean room.

Learn more about hard disk data recovery

SSD & NVMe Recovery

Controller failure, unrecognised drives and corrupted translation tables on SATA and NVMe modules.

Learn more about SSD and NVMe data recovery

Laptop Recovery

Dropped machines, liquid damage and drives that no longer mount, on both HDD and soldered storage.

Learn more about laptop data recovery

Desktop Recovery

Desktop and workstation drives after power events, bad sectors or an interrupted operating-system repair.

Learn more about desktop data recovery

NAS Recovery

Multi-bay NAS units with degraded volumes, failed expansion or a filesystem that will no longer mount.

Learn more about NAS data recovery

External Drive Recovery

Portable USB drives after a fall or an unsafe eject, including bridge-board and encryption faults.

Learn more about external hard drive data recovery

All Services

Pen drives, memory cards, ransomware-encrypted systems and any media not listed here.

Learn more — view all data recovery services

Data recovery reviews, in our customers’ own words

Real customers describing their own data recovery — hard disk, SSD, laptop, external drive and server cases handled at our clean-room lab in Pune. Each review is filmed with the device that came in, from cities across India and from customers who ship their drives to us from abroad.

View all recovery videos →

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How your data is protected at our Pune lab

No Data–No Charge

If we cannot recover your data, you do not pay. Every outcome is recorded under our ISO 9001:2015 quality system, and you verify the file list yourself before approving payment. The analysis is free as well, so a case we cannot recover costs you nothing from start to finish.

ISO 9001:2015 certified

An audited standard governs how your drive is logged in, handled and recorded. The same written procedure runs every case, so nothing depends on who is on shift. Certificate xxxxxx0818132Q, valid to August 2029.

Free analysis, fixed quote

The diagnosis costs nothing and takes 25-30 minutes, under the same documented procedure every time. One fixed price is agreed before any work starts. Nothing is billed without your approval.

Confidentiality and NDA on request

Files are opened only as far as verification requires, and access is limited to authorised staff under our confidentiality policy. We will sign your NDA on request, before the drive is collected.

Secure erase after delivery

Your recovered data stays with us for seven days after delivery in case you need a second copy, then is securely deleted under our data retention policy.

ISO 27001:2022 information security

How your data is stored, accessed, transferred and destroyed is governed by certified controls, not by promise. The scope is written down in a Statement of Applicability and re-audited every year, so what protects a hard disk, SSD or server here is the same on every case.

SOC-2 audited controls

An independent assessment of the controls protecting client data while it is with us — who is granted access, how that access is monitored, and what happens to your files after delivery. If your own compliance team needs evidence rather than assurances, this is the document to ask for.

Class 100 clean room, ISO 14644-1:2015

A drive head flies nanometres above the platter, so one household dust particle underneath it can scratch the surface and end the recovery for good. Every hard disk that has to be opened is opened in a cleanroom certified to the international air-cleanliness standard.

Tell us what failed. We’ll analyse it free, in 25-30 minutes.

We offer Free Pickup And Delivery services all over the globe. This convenient service ensures a hassle-free experience for our customers, making data recovery easier and more accessible.

  • Free doorstep pickup and delivery
    Collection and return at no cost, anywhere in India.

  • No Data–No Charge policy
    If the recovery fails, there is nothing to pay.

  • 24–48 hour turnaround*
    Most single-drive cases are completed inside two days.

Schedule A Pick-up

No charge for collection, analysis or the report.

Your details are used only to arrange the pick-up and analysis. Handled under our ISO 27001 information-security controls.

Frequently asked questions

Ten answers on the failures we see, what recovery costs, how long it takes and how your data is returned to you.

Sometimes, in part. Surveillance systems overwrite oldest-first, and fragments of earlier recordings often survive between newer ones. The critical step is powering the recorder down now — every hour it runs costs more.
Almost certainly not. DVRs use proprietary filesystems that Windows cannot read, so a perfectly full disk appears empty or unformatted. Do not let Windows initialise it.
Yes. The disk is imaged in full and then the requested window is located and exported. Give us the exact date, time range and camera or channel numbers.
No. Send the hard disk on its own, or the whole unit if you are not sure which part failed. The footage is on the disk, so a failed recorder does not mean lost footage.
Yes. Access is limited to authorised staff under our confidentiality policy, we will sign your NDA on request, and our information security controls are certified to ISO 27001:2022 and independently assessed under SOC-2. Recovered data is securely deleted seven days after delivery.
There is no fixed price, because the cost follows the fault rather than the device. A logical recovery is a different job from clean-room work, and the free analysis is what tells the two apart. You get a firm quote before anything starts, and nothing is billed until you approve it. See data recovery cost for the full breakdown.
Most cases are finished within a few working days once you approve the quote. Straightforward logical cases are faster; clean-room work and multi-disk rebuilds take longer. You get a realistic timeline with the quote, after we have seen the recorder — not an estimate made before.
Yes. Free doorstep pickup and delivery covers India, and customers outside India ship to our Pune laboratory. Wherever the recorder starts, the same lab and the same documented procedure handle it. Book a collection from the contact page.
You do not pay for the recovery attempt. The analysis is free as well, so a case that cannot be recovered costs you nothing from start to finish. That is what No Data–No Charge means, and it is why the quote always comes after the diagnosis rather than before it.
You verify the recovered file list first, remotely or at the lab, with no time limit and before any payment. The data is then transferred to your own storage device or delivered to the cloud, released only on OTP-verified ownership. Our copies are securely deleted seven days later.

Not sure which of these describes your case? Call +91 9859 070809 — the analysis is free.